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  COMMITTEES

ECD/Rochester Police Department
    This team coordinates with RPD to discuss any problems that may be occurring from RPD and from the ECD.  New policies and procedures are discussed to see how they will affect each department.

ECD/Rochester Fire Department
  This team coordinates with RFD the same way as the ECD/RPD team does.

ECD/Monroe County Sheriff's Office
This team coordinates with MCSO the same way as the ECD/RPD team does.

Quality Council
The Quality Council oversees the operations of all committees and also supplies Total Quality Management (TQM) personnel to any committee that would like assistance with running a meeting.  They also supply the public, our user agencies and our employees with surveys to see how were doing and what we can do better.

Emergency Medical Dispatch/Medical Dispatch Review Committee
The EMD/MDRC handles all request for change regarding the ECD's use of EMD.  The committee meets with ECD and EMS personnel to discuses how the system is working and how it can be improved.

Computer Aided Dispatch
This committee reviews requests for changes to the Computer Aided Dispatch system.  As employees go along and think of ways to improve the computer system we submit them to the CAD committee where they evaluate there usefulness and the cost to approve or disapprove the request.

In Service Training Team
     The purpose of the In Service Training Team is to keep our skills current and to brush up on topics that we do not experience on a regular basis. This team creates quizzes and other training tools for employees to apply or review skills necessary for the smooth operation of 911. The tests are divided so they have equal amounts of questions for the TCC, PSD I and PSD II titles.


Emergency Communications Department  911 Center
321 West Main Street  /  Rochester N.Y.  /  14608
Webmaster: CharlesVitale@MonroeCounty.gov
For quality of service inquiries please call us M-F 9a-5p at 585-528-2200

The City of Rochester is an Equal Opportunity Employer