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CAMEO

 

Emergency Medical Dispatch

What is it?

In 1988, the National Academy of Emergency Medical Dispatch was formed as a standard-setting organization for all aspects of Emergency Medical Dispatch. NAEMD is not just an association, but an academic Academy — setting it apart from many other EMS and public safety organizations that function primarily as membership, interest, and lobby groups. With an academic organization of top experts the Academy has become the authoritative voice of EMD. (Taken from www.naemd.org )

We follow EMD to provide the best medial care that possible to your loved one before the ambulance or fire department arrives.  All employees at the 9-1-1 Center are trained in EMD so we can provide a uniform level of care to all callers.

Our Center must comply with the "20 Points of Accreditation" to become certified and stay that way.  We must prove to the Academy that we are still following the 20 points of accreditation every four years.  A list of the 20 points are available here.


Emergency Communications Department  911 Center
321 West Main Street  /  Rochester N.Y.  /  14608
Webmaster: CharlesVitale@MonroeCounty.gov
For quality of service inquiries please call us M-F 9a-5p at 585-528-2200

The City of Rochester is an Equal Opportunity Employer